Unicon Announces Twenty-Six New Customers for its uPortal Cooperative Support Program
Phoenix, AZ - July 27, 2007 -- Unicon, Inc., the leading independent provider of open source enterprise portals, applications, and professional services for the online campus in academic institutions, today announced that twenty-six universities and colleges have joined its uPortal Cooperative Support Program in the first six months of the program. The uPortal Cooperative Support Program provides member institutions with many benefits including a predictable cost support solution by maintaining a dedicated team of expert development and technical support specialists for uPortal for direct technical support and assistance. Under the program, features and fixes done for individual institutions are contributed back and shared with the uPortal community.
"The Cooperative Support from Unicon provides an innovative solution to our portal project development. We are excited to work closely with this friendly team and eager to take advantage of the support solutions this program will provide," said Maliwal Sauntry, Web Administrator, Shenandoah University.
The success of our new cooperative support program is based on our close understanding of our customer's requirements and providing them with a program and services that offers real value," stated John C. Blakley, CEO of Unicon, Inc. "When it comes to uPortal, Unicon is unmatched in its technical knowledge, successful track record, and significant contributions to the uPortal software platform and community."
Member Institutions for Unicon's uPortal Cooperative Support Program
- Brooklyn College - CUNY
- California State University, Monterey Bay
- Capital University
- Chaminade University of Honolulu
- El Camino Community College
- Heartland Community College
- Lambton College
- Lebanon Valley College
- LeTourneau University
- Manhattanville College
- Nazareth College of Rochester
- Ozarks Technical Community College
- Roanoke College
- Saint Leo University
- San Juan College
- Santa Fe Community College
- Shenandoah University
- Southwestern University
- Spartanburg Technical College
- Tacoma Community College
- Trinity University
- University of Tulsa
- University of The Arts
- University of California, Merced
- University of Louisiana at Monroe
- University of Southern California
About Unicon's uPortal Cooperative Support Program
Participation in the program requires an annual subscription fee that enables institutions to access the support services and also funds a dedicated support and development team. Support issues are managed on a priority basis with an escalation mechanism available for high priority issues. All development work performed by the team will be undertaken in direct participation uPortal open source Web portal initiative. The uPortal Cooperative Support Program is a strong complement to Unicon's professional services for uPortal which include various bundled services comprised of implementation, project planning, installation, configuration, branding, and training components.
Unicon's uPortal Cooperative Support Program Provides Institutions with:
- An experienced, reliable vendor accountable for their uPortal deployment.
- Help with uPortal production issues.
- Direct and timely assistance with reported software defects.
- Answers and advice to general product questions.
- Ongoing software maintenance for past, present and future releases of uPortal.
- The ability to influence code development priorities for future uPortal releases.
- Visibility into the support team's activities.
About uPortal
From the Java Architectures Special Interest Group (JA-SIG), uPortal is an open source enterprise portal collaboratively developed by higher-education, for higher-education. Utilizing Java, Extensible Markup Language (XML), JavaServer Pages Technology (JSP) and Java 2 Platform Enterprise Edition (J2EE) technologies, the uPortal framework enables easy, standards-based integration with authentication and security applications, single sign on secure access, and end user customization. Now gaining favor worldwide, uPortal is one of the more widely-used portal technologies for higher education in the United States.
