Why is my Discussion Forums channel failing to render?

The Discussion Forums channel is failing to render, how do I fix it?

The Discussion Forums channel stores forum data in the CoffeeLink NNTP server, an instance of which is included in Academus.
This server is deployed with the standard Academus installation package.

First, check the process list and verify that this process is running. It will look something like this (linebreaks introduced here for web readability):


nobody   24224  0.0  0.4 228344 9440 ?       S    Jul29   1:57 
/portal/TDINCHAK/lobo46/unicon/tools/j2sdk/bin/java -classpath clnews.jar 
org.cooldevtools.apps.nntp server news.conf 
/portal/TDINCHAK/lobo46/unicon/Academus/portal-nntp/logs/nntp.out

Try to telnet to localhost on port 5079 (the standard host and port to which Academus binds NNTP).

Check the NNTP configuration if you are unable to connect and make sure that the portal is looking for the NNTP server on the right device and port.


 /portal/unicon/Academus/portal-nntp/runtime/news.conf:

      port 5079;
      address "localhost";


/portal/unicon/Academus/portal-tomcat-a/webapps/portal/WEB-INF/classes/properties/rad.properties:

ForumsBo.NewsServer=localhost
ForumsBo.Port=5079

The NNTP server may also be failing to start due to old lock.txt or shutdown.txt files in the portal-nntp/runtime/database directory. Delete any files named lock.txt or shutdown.txt and try to restart the NNTP service.