Unicon Contributes Sakai Enhancements Developed from Cooperative Support Program
Phoenix, AZ - April 22, 2008 - Unicon, Inc., the leading provider of open source enterprise portals, applications, and top end technology consulting for higher education, today announced it has contributed a number of new development enhancements for the Sakai Collaboration and Learning Environment to the open source Sakai community. The new feature enhancements apply to identity and attribute management, extensions to the JLDAP UserDirectory/Provider, and SIS (student information system) integration configuration options.
The enhancements for Sakai were developed under Unicon's Cooperative Support Program, a commercial support program that provides member institutions with many benefits including a predictable cost support solution. The program provides a dedicated team of expert development and technical support specialists for Sakai for direct technical support and assistance. All development work and fixes performed by the team for individual institutions are contributed back and shared with the Sakai community.
About Unicon's Cooperative Support Program
Participation in the program requires an annual subscription fee that enables institutions to access the support services and also funds a dedicated support and development team. Support issues are managed on a priority basis with guaranteed service level agreements and an escalation mechanism top priority issues. All development work performed by the team will be done in direct participation with the community source Sakai project. The Cooperative Support Program for Sakai is a strong complement to Unicon's other services for Sakai which include various bundles comprised of implementation, project planning, installation, configuration, branding, and training components.
